Privacy Policy
Effective Date: 04/10/2026
Touch of Heart Homes (“we,” “our,” or “us”) respects your privacy and is committed to protecting the personal and sensitive information of individuals who visit our website or inquire about our services. This Privacy Policy explains how we collect, use, disclose, and safeguard your information in compliance with applicable laws and best practices, including privacy standards relevant to healthcare-related services
Information We Collect
We may collect the following categories of information:
a. Personal Information
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Full name
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Email address
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Phone number
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Mailing address
b. Sensitive Information (If Voluntarily Provided)
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Health-related details
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Care needs or service preferences
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Emergency contact information
c. Technical & Usage Data
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IP address
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Browser type and device information
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Pages visited and interaction data (via cookies or analytics tools)
How We Use Your Information
We use collected information to:
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Respond to inquiries and provide requested information
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Assess eligibility for housing or care services
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Coordinate services and communicate with you
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Improve website functionality and user experience
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Maintain internal records and comply with legal obligations
We only collect and use information that is necessary for these purposes.
HIPAA & Health Information Disclaimer
While Touch of Heart Homes values confidentiality and applies safeguards to protect sensitive information, submission of information through this website does not automatically establish a HIPAA-covered relationship.
If you choose to submit health-related information through forms on our website, you acknowledge that:
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Online submissions may not be fully secure
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Sensitive medical information should be shared cautiously
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We recommend contacting us directly for the secure exchange of highly confidential medical information.
Sharing and Disclosure of Information
We do not sell, rent, or trade your personal information.
We may share your information only under the following circumstances:
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With trusted service providers assisting in operations (e.g., hosting, form processing)
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With care partners or professionals, only when necessary and with consent
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To comply with legal obligations, court orders, or regulatory requirements
Data Security
We implement reasonable administrative, technical, and physical safeguards to protect your information. These include secure hosting environments and restricted access to sensitive data.
However, no method of transmission over the internet is completely secure, and we cannot guarantee absolute security.
Cookies and Tracking Technologies
Our website may use cookies and similar technologies to:
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Enhance user experience
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Analyze website traffic and performance
You can modify your browser settings to decline cookies if preferred.
Your Privacy Rights
Depending on your location, you may have the right to:
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Request access to your personal information
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Request correction of inaccurate data
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Request deletion of your information (where legally permitted)
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Withdraw consent for data usage
To exercise these rights, please contact us using the information below.
Third-Party Services
Our website may integrate with third-party platforms (such as forms, scheduling tools, or embedded media). These providers have their own privacy policies, and we are not responsible for their practices.
Data Retention
We retain personal information only for as long as necessary to:
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Fulfill the purposes outlined in this policy
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Comply with legal, regulatory, or operational requirements
Updates to This Privacy Policy
We may update this Privacy Policy periodically. Changes will be posted on this page with a revised “Effective Date.”
Contact Information
Touch of Heart Homes